Cyber investigation

• Analysis of company positioning, monitoring and business intelligence, persona creation and analysis.

Inbound Calling

• Call reception and processing, and communications management, from your customers, prospects and business partners. A comprehensive customer service, in support, during overflow periods, day, evening, night, and holidays.

Solicitation by Telephone

• We take charge of request processing, process follow-up and completion of administrative and operational tasks associated with programs or services offered to your customer and partners, in a comprehensive or partial outsourcing mode.

Data Processing or Process Outsourcing

• Preparing and carrying out of information, solicitation and sales campaigns directed at your prospects, customers and business partners, using all available and relevant transmission channels to contact your target customer.

Flexibility and versatility: GMI makes qualified resources available when you need them, according to your requested profiles.

Integration and collaboration: GMI provides an open technological environment. We work using your tools and systems and/or our own, or by combining the two.

Transparency: GMI implements communication mechanisms, reports and project follow-ups, to ensure the project’s transparency and integrity.

GMI’s successful projects can be largely traced to the collaboration and commitment we develop with our customers. The development of communication mechanisms, progress reports and project follow-ups, as well as resource coordination, combined with the implementation of an environment based on cooperation, ensure all our projects’ success.